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Home > Search FAQ
SYSTEM REJECTION. My account is activated, but your system is refusing to accept my email address and/or password. I can`t log in.
The most likely cause of this problem is that your browser isn't properly allowing cookies to be set.
First Check… Our own COOKIE TEST page. If you get errors come back to this page and read on.
Then check…
Tools->Internet Options->Secuity Tab
Set to Medium
Privacy Tab
Set to Medium
Close Internet Explorer
Restart and try to login again.
Also check…
Using Internet Explorer
Select the Tools > Internet Options menu item
Select the Security tab
Select the Custom level button
Enable "stored" + "per-session" cookies.
Press OK
Close Internet Explorer (all windows).
Re-start Internet Exlporer and try logging in now.
Using Netscape
Select the Edit > Preferences menu item
Click on the Advanced item (top level)
Click "Accept only cookies that get sent back to originating server"
Close Netscape (all windows).
Re-start Netscape and try logging in now.
Notice to all AOL users: You may find that using Internet Explorer rather than the AOL browser may cure any problems you are having.
AOL 8.0, 7.0 with IE & 6.0
From the AOL Toolbar, select Settings.
Select Preferences
Select Internet Properties (WWW)
Select the Privacy tab
Select Advanced
Deselect override automatic cookie handling button
Click OK to exit.
AOL 7.0 with IE 5.5 & 6.0
From the AOL Toolbar, select Settings.
Select Preferences
Select Internet Properties (WWW)
Select the Security tab
Select the Custom Level tab
Under "Allow Cookies that are stored on your computer" click "Enable"
Under "Allow per-session cookies (not stored)" click "Enable"
Select OK, Yes you want to save the settings
AOL 5.0
Go to My AOL
Pick WWW
Click the Security tab
Go to Custom Level
Scroll down to find Cookie
Click "Enable"
Click OK
AOL 4.0
uninstall & upgrade
If you are using Firefox or other browsers you need to turn the Cookies On.
FireFox: Tools -> Options -> Privacy -> Cookies -> Check Box at: Allow sites to set cookies
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